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| Full Title | Quality Management Theory and Application 1st Edition |
|---|---|
| Author(s) | Peter D. Mauch |
| Edition | 1st Edition |
| ISBN | 9781040179659, 9781138116207, 9781439813805, 9780429244940, 9781439813812 |
| Publisher | CRC Press |
| Format | PDF and EPUB |
In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become much more of an engineering discipline producing plen
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