Operational Leadership
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Operational Leadership

SKU: 9781606491133

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Additional information

Full Title

Operational Leadership
Author(s)

Andrew Spanyi
Edition
ISBN

9781606491133, 9781606491126
Publisher

Business Expert Press
Format

PDF and EPUB

Description

Customers are increasingly demanding higher levels of speed and quality, yet leaders often focus mainly on reducing the costs of operations. This book outlines the needed evolution in leadership attitudes and behaviors in the key operational areas such as new product development, sales, operations, customer service, human resources, finance, and information technology.

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