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| Full Title | Continual Service Improvement Manager Careers in IT service management 1st Edition |
|---|---|
| Author(s) | David Whapples |
| Edition | 1st Edition |
| ISBN | 9781780172262, 9781780172248 |
| Publisher | BCS, The Chartered Institute for IT |
| Format | PDF and EPUB |
Practical introduction to a role that is vital for meeting changing business needs Provides an overview of the skills and competencies required Essential reading for anyone wanting to advance their IT career
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